Quotes from Care Quality Commission inspection report on 13th Feb 2013:
"The service is excellent and I would recommend it to anyone. If I did have any problems I feel that they would be sorted out."
"I have been coming here for ten years, so that must say something!"
For full report, visit www.cqc.org.uk
Other client testimonials:
I was skeptical about laser hair removal as I had over 18 months of treatment in a local clinic where I thought I was having laser treatments which I have now been informed were in fact IPLs. There was minimum result with all those IPL sessions, and yet I could tell the difference with just 1 treatment with the laser. My neck is now virtually hair free after only 4 sessions and I don’t have to put my hand in front of my neck all the time when I’m talking to someone. This has changed my life, given my confidence back. I just wish I never spent all the wasted money on the IPLs which were sold to me as laser sessions!.....I should have come to the skin and laser clinic first.....NH, Hythe
I just wanted to say that the visible results of the filler you put in have been amazing- I don't have any lines at all now and I can wear lots of different sunglasses! Thank you.....AM, Canterbury
I have been having laser treatment on my bikini line and legs and they are sooo smooth! It’s amazing and such a fantastic result not to have to worry about shaving and the horrible rash. I wish I had it done years ago.....SF, Ashford
I came to the Canterbury Skin and Laser Clinic for cosmetic advice after I had already been to 2 national clinics. I was at another clinic for 7 hours, the ‘’assessor’’ said how awful my skin was and was pressurising me into all sorts of treatment that I knew I did not need or did not want. Dr. Alice offered me what seemed to be the most sensible advice and she was realistic and honest. I had some Fillers and Botox done and was extremely pleased with the service and the result.... and it saved me from several thousand pounds of treatment that I was told I needed.....TC, Maidstone
I felt compelled to comment following my experience at your clinic recently. The procedure which I underwent was conducted efficiently an painlessly, from the moment I attended for surgery I was looked after in a first rate manner. The receptionist was more than polite and immediately put me at ease, I was seen by Dr Hudson Peacock at my allotted time with no delay and the aftercare was most excellent. My minor wound healed perfectly leaving no skin blemish whatsoever. In short, I do not hesitate to recommend this Clinic to anybody seeking a high class service from professionals who care and go the extra mile to ensure that patients are looked after in an impeccable way. Many thanks to you all. DH, Canterbury
Quotes from Care Quality Commission Inspection Report in December 2011
What people who use the service experienced and told us
People we spoke with were very satisfied with their care and treatment at this location. One person said, "They are very approachable and make you feel comfortable".
People had been given sufficient information about the service and about their treatment.
One person told us they had been to the clinic before and had no hesitation in returning for further treatment.
People we spoke with were very happy that the treatment they had received had gone well. They felt that the service offered them safe surgery that met their needs. They felt that they had had a personalised service from all the staff they had seen.
One person said "I am happy with the staff, they know what they are doing. They are very approachable. They were able to give me the advice and support that I needed'.